Why customer communication is so important!
I remember a weekend at a beautiful resort in Miami.
On my second day I found out about a hotel-owned beach club, used for pool parties and special dinners.
On my second day I found out about a hotel-owned beach club, used for pool parties and special dinners.
It was neither mentioned on their website nor in any in-room directory.
That day I thought about a better way of guest communication.
No printouts to distribute, no hidden web info.
That day Townberries was born.
Guenther Edelsbacher, Founder of Townberries