I remember a weekend at a beautiful resort in Miami. On my second day I found out about a hotel-owned beach club, used for pool parties and special dinners.
It was neither mentioned on their website nor in any in-room directory.
That day I thought about a better way of guest communication.
Digital Concierge Guides A quick access to all of your relevant information in one place on your client's phone.
Guest Communication Streamline your info & promotions to guests phones.
Beauty & Health Promotions New clients, more revenue, loyal customers.
VIP Clubs & Virtual Club Level Make VIP guest's visit really special with offers just for them.
Digital Boarding Passes & Waivers Speed up guest boarding and manage digital waivers.
Review & Reputation System Manually monitored, it earns you that extra star.
Digital Concierge Guides & QR-Art
Great for Destinations & Ports, Cruise Lines & Hotels, Activities & Restaurants, Beauty & Health All your relevant Info on clients mobile phones A quick access to all of your relevant information in one place, just like a concierge. No app to install - no password to remember!
We eliminated old school printed info: Concierge Guides can be downloaded for free by guests. All info, features, services, restaurants, pools, spas, … always up-to-date. Optional add specials & deals for guests (and even locals).
Beautifully designed QR-artwork
linked to your Digital Concierge Guide
The QR-artwork is great for display in your reception area,
concierge desk, hotel rooms, tables, elevator, ..
Your QR-art can be printed on canvas, promo cards,
window hangers, table tents, coasters, digital banners, ....
Guest Communication & Promotions
Certain times are slower than others for
Activities, Restaurants, Health & Beauty, Shopping, ...
Specific offers can create incremental revenue.
Distributed to per email and sms
you instantly reach customers and animate them to spend more. All offers are personalized, & redeemable.
A Virtual Club Level
makes your guests feel really special!
Upgrade any guest in any situation
directly at the check-in or anytime during their stay.
Guests instantly receive club level perks per email & text.
Our unique codes secure your redemption & tracking.
Sweepstakes,
grow your customer contact list!
Just come up with a fun prize
like a dinner for two or a free treatment.
Guests can enter online for free.
A winner is drawn automatically & randomly by our system.
We notify the winner and your venue.
Our Review & Reputation System
earns you that extra Star
Most customers read reviews before they make decisions.
Our system produces more positive reviews because it is user firendly
and we can catch fake or bad reviews before they go live.
It also builds you a great reputation on facebook, google, yelp, tripadvisor, ...
How does your guide get on your guests phones?
Your guests scan your QR code and add your button to their phone. No app to install!
What's on your
Digital Concierge Guide?
Relevant info, links, offers & tips, news,...
The guide instantly updates with changes!
How can guests
redeem offers?
Guest selects an offer, shows it at the venue and redeems it.
We use cookies to optimize our website & shop, analyze traffic, and personalize content. You can find more information in our privacy policy. With the consent, the cookies are accepted and you get to our website.
1. Responsible Entity for Data Processing townberries.com Email: together@townberries.com
We collect, process, and use your data only within the legal framework provided by the GDPR and other applicable data protection laws.
2. Information We Collect We collect the following types of information when you interact with our website:
Personal Data (GDPR/CCPA): Includes your name, email address, phone number, and other contact details when you submit a form, subscribe to a newsletter, or engage with our services. This information is only collected with your consent or if necessary to fulfill a service (Art. 6 Abs. 1 lit. a & b GDPR). Usage Data: Includes data on how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on each page. This data helps improve our services. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. You may control cookie usage through your browser settings.
3. How We Use Your Data We process and use your data only for the specific purposes outlined below: To provide, maintain, and improve our services. To communicate with you, respond to your inquiries, and send you newsletters if you have opted in. To analyze website usage and improve its functionality. To comply with legal requirements and safeguard our legal rights.
4. Third-Party Sharing Your data will be stored on secure servers managed by Edelsbacher Design Group, Inc. in the USA. We do not sell your personal data to third parties. However, we may share your data with trusted third-party service providers, such as payment processors, hosting services, or analytics providers, to assist in operating the website or delivering services. We will only share your personal data with your express consent, unless legally obligated to do so.
5. Your Rights (GDPR & CCPA/CPRA) For European Users (GDPR): Right to Access: You may request a copy of the personal data we hold about you. Right to Rectification: You can request corrections to any inaccurate data. Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data. Right to Data Portability: You can request a copy of your data in a structured, machine-readable format. Right to Restrict Processing: You may ask us to limit the use of your data in certain situations. Right to Object: You have the right to object to data processing, particularly for direct marketing purposes. For California Residents (CCPA/CPRA): Right to Know: You can request details about the personal data we have collected over the last 12 months. Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions. Right to Opt-Out of Sale: Though we do not sell data, you may opt out if this changes. Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights. To exercise any of these rights, please contact us at together@townberries.com.
6. Newsletter Subscriptions If you subscribe to our newsletter, we collect your email address and any other information you provide. You can unsubscribe at any time by clicking the "Unsubscribe" link in the email or contacting us directly at together@townberries.com.
7. Cookies and Tracking We use cookies to enhance your experience on Townberries.com. Cookies allow us to: Track user preferences and activity. Analyze website usage through services such as Google Analytics. For more information on how Google Analytics collects and processes data, visit Google's Privacy Policy. You can also opt out by installing the Google Analytics opt-out browser add-on.
8. Third-Party Plugins Our website uses plugins from third-party providers such as Facebook (e.g., "Like" button), YouTube, and Google Maps. When you interact with these plugins, data may be transmitted to the corresponding service provider. For more information, please refer to the privacy policies of these third-party providers: Facebook Privacy Policy Google Privacy Policy
9. Payment Services For purchases made on our website, we use third-party payment processors (e.g., PayPal or Stripe). Your payment information is collected directly by these providers and is not stored by Townberries.com. Please review the privacy policies of these payment providers: PayPal Privacy Policy Stripe Privacy Policy
10. Data Security We use appropriate security measures to protect your personal data. However, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we strive to use commercially acceptable means to protect it.
11. Retention Period We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
12. Do Not Track (DNT) townberries.com does not respond to "Do Not Track" signals from browsers. However, you can adjust your cookie preferences in your browser settings.
13. Children's Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us, and we will take steps to delete it.
14. Changes to This Privacy Policy We may update this Privacy Policy periodically. We will notify you of significant changes by posting an updated version on this page and notifying you by email or through a prominent notice on our website.
15. Contact Information For any questions or concerns regarding this Privacy Policy, please contact us: together@townberries.com
TERMS OF USE
The use of this website is governed by the terms and conditions set forth below (the "Terms of Use"). Please read them carefully.
By using Townberries.com ("Website") you agree to be bound by the Terms of Use. This website is owned by Townberries ("Company”). The Company reserves the right, in its sole discretion, to revise the Terms of Use at any time. A link to revisions will be posted on the home page of Website and it is your responsibility to check that page regularly to learn about the revisions. By using this site, following any revision of the Terms of Use, you agree to be bound by such revisions. If you find the Terms of Use to be unacceptable, you must immediately terminate your use of this website.
By entering sweepstakes, contests, and signups you agree to release Townberries and all participants of any potential liability. VOID where prohibited by law.
THE COMPANY HAS NO LIABILITY OR RESPONSIBILITY TO USERS OR ANY OTHER PERSON OR ENTITY FOR CONTENT POSTED ON ITS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS, OMISSIONS OR MISREPRESENTATION IN ANY CONTENT.
Every site visitor and member agrees that she/he will not use the Website to:
Violate any local, state, national, or international laws Post material that infringes the intellectual property rights, including without limitation, trademark, copyright, patent, and trade secret rights, of others Post material that infringes the privacy or publicity rights of others Post information that the visitor or member knows to be false or misleading Post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, hateful, tortuous, libelous, vulgar, invasive of another's privacy, racially, ethnically or otherwise objectionable or embarrassing to a third party Post chain letters, junk mail, pyramid schemes, or spam Collect or store personal data about others Impersonate another person, whether a third party or a Company representative or falsely state or otherwise misrepresent visitor's or member's affiliation with a person or entity Engage in any conduct that limits any other person from using or enjoying the Website Engage in any conduct that, in Company's opinion, exposes the Company or any of its affiliates, customers, or suppliers to any liability or detriment of any type Alter, delete, interfere with, or otherwise damage any Company site content.
License Except as expressly provided in this Section, nothing contained in this web site shall be construed as conferring any license or right, expressly, by implication, by estoppels or otherwise, under any of the Company's intellectual property rights. Or under any third party's intellectual property rights and no part of this website may be reproduced, republished, copied, transmitted, or distributed in any form or without express written permission from the Company.
You are hereby granted a nonexclusive, nontransferable, revocable, limited license to view, reproduce, print, and distribute materials retrieved from this web site provided that (a) such materials are used only for informational, non-commercial and (b) you do not remove or obscure the copyright notice or other notices displayed on such materials. Any rights not expressly granted herein are reserved.
Security We take every precaution to protect our site visitors' information. When site visitors or members submit sensitive information via the Website at the Company's request, such information is protected both online and off-line.
When our registration/request form asks site visitors or members to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry, secure socket layer (SSL). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Google Chrome, Firefox, Safari, and Microsoft Internet Explorer appears locked.
While we use SSL encryption to protect sensitive information online, we also do everything reasonably in our power to protect site visitor and member information off-line. All of our members' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific task (for example, customer service representatives) are granted access to personal information. Finally, the servers on which we store personal information are kept in a secure environment.
If you have any questions about the security at the Web site, you can send an email message.
PHOTOGRAPHY & VIDEOS By submitting a photo or video to our website, you agree to the following:
You represent that you have the copyrights in that photo or video.
You acknowledge that the Company may, at its sole discretion, publish or otherwise use any photo or video submitted by you. Such publication or other use may occur on television, in books, in newspapers and magazines, on the Internet, and/or in or on any other medium of communication now or hereafter devised, and may be for advertising, promotion, the use of trade, and/or other commercial purposes. By submitting a photo or video, you (and any other individual depicted in a photo or video) consent to such publication or any other use.
As a condition of submitting your photo or video, you (and any other individual depicted in a photo or video) unconditionally and irrevocably waive all claims to compensation for use of the photo or video, and/or any rights with respect to such use you may have under copyright law, the right to publicity, the right to privacy, the law of defamation, and any other common law or statutory claims under the laws of any jurisdiction.
You represent that you have been given the authority by each individual depicted or represented in a photograph to bind such individual to these release terms. You must be 18 years of age or older to submit a photo or video.
Removal of a photo or video that includes you
From time to time, we visit cities, destinations, events and functions and photograph or videotape public and attendees. If we take your picture orvideo, post it to our site or in our blogs, social media or promotional products and you do not wish to have it posted, please contact Townberries.
In the subject line include, “Remove My Photo or Video Sequence.” In the body of the email include the date, where you found the photo or video sequence and any identifying clothing or pose to help us locate the correct photo or video sequence for removal.
CONTENT DISCLAIMER The views, opinions, and content contained on this website and the newsletter expressed by authors and do not necessarily reflect the views and opinions held by Company. The editorial staff of Company oversees and administers the site based on our editorial policy but should not be held accountable for all of the information you may find on this web site.
Company does not warrant the accuracy, timeliness or completeness of the information contained on our website. If you have a particular complaint about something you've found on this web site, please contact us.
Confidentiality Confidential use of this site cannot be guaranteed by the Company. The Company discourages you from sending any information that you consider to be confidential or proprietary through this web site and the Company is not responsible for any harm that you or any person may suffer as a result of a breach of confidentiality with respect to your use of this site. Please note that if you do send us any such information or material, the Company will assume it is not confidential, except where noted in Security paragraph. By sending the Company information or material, you grant the Company an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that the Company is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.
No Representations or Warranties This site may include inaccuracies, outdated information, defects, omissions, and/or other errors. The Company does not make any representations regarding the use of this site's content including its accuracy, reliability, or correctness. The Company reserves the right to modify the information displayed on this web site but it does not make any commitment to update the information displayed on this web site.
TO THE EXTENT PERMITTED BY LAW, THE CONTENT PROVIDED ON THIS SITE INCLUDING BUT NOT LIMITED TO INFORMATION, DATA, TEXT, DOCUMENTS AND GRAPHICS, IS PROVIDED "AS IS". ALL EXPRESS AND/OR IMPLIED REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF ANY RIGHTS (INCLUDING WITHOUT LIMITATION INTELLECTUAL PROPERTY RIGHTS OF ANY KIND) ARE EXPRESSLY EXCLUDED.
This website provides links to other web sites that are completely independent of this web site. The Company makes no representation or warranty as to the content, ownership, or legality of any such linked web sites. In no event, should any link to another website be construed as an endorsement by the Company of that website, or of the products or services described therein. The Company expressly disclaims any liability for third party information or opinions posted on this website or any linked websites that arises under criminal or civil laws relating to defamation, intellectual property infringement, privacy, obscenity, or any other area of law.
Users of this website should not rely upon opinions expressed at this website when making business, financial, personal or any other decisions.
Limitation of Liability IN NO EVENT WILL TOWNBERRIES.COM, ITS OFFICERS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, SUPPLIERS, AGENTS, AFFILIATES, SUBSIDIARIES, SUCCESSORS OR ASSIGNS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, ECONOMIC, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES, LOSS OF GOODWILL OR LOSS OF PROFITS ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE, OR USE OF ANY LINKED WEBSITE, INCLUDING WITHOUT LIMITATION ANY LIABILITY ARISING FOR BREACH OF CONTRACT, NEGLIGENCE AND ANY OTHER STATUTORY, CONTRACT AND/OR TORT LIABILITY, EVEN IF TOWNBERRIES.COM HAS BEEN EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TERM "DAMAGES" INCLUDES, WITHOUT LIMITATION, ATTORNEY FEES, ANY LOST PROFITS, BUSINESS INTERRUPTION, AND LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION PROCESSING SYSTEM.
Additional Legal Matters The Terms of Use shall be governed by and construed in accordance with the laws of the State of FLORIDA, without giving effect to its principles of conflicts of law. Any disputes or controversies arising out of the Terms of Use shall be subject to the exclusive jurisdiction of the Federal Courts of the United States of America and/or the State Courts of Florida and the venue for such disputes shall rest solely with the State or Federal Courts of Florida. The Terms of Use constitute the entire agreement with respect to your access to and use of this web site. Any provision of the Terms of Use that is determined by a court of competent jurisdiction to be unenforceable in any jurisdiction shall be severed from the Terms of Use in that jurisdiction without in any way invalidating the remaining provisions of the Terms of Use. The unenforceability of any provision in a given jurisdiction shall not make that provision unenforceable in any other jurisdiction.
Privacy Our privacy policy is described in the Townberries.com “Privacy Statement”. Please refer to it to learn about Company information collection practice.
Termination of Use Townberries.com reserves the right to terminate any member's use of this Website by disabling that member's access immediately without notice, if the Company in its sole discretion determines that your use of this Website does not comply with the Terms of Use, or violates any local, state, national or international laws, or interferes with others' use of this Website, or adversely affects operations of the Company's business.
